top of page

Privacy Policy

​

1. Introduction

Dean Rogers Decorating (“we”, “us”, “our”) is committed to protecting your privacy in accordance with UK GDPR. This policy outlines how we collect, use, store and share personal data when you visit our website or contact us.

2. Data Controller

Dean Rogers Decorating
68 Oak Street, Hemel Hempstead, Hertfordshire, HP3 9TT
Phone: 07958 041217 · Email: dean@deanrogersdecorating.com
 

3. Personal Data Collected

  • Contact form submissions: name, email, phone, address, project details

  • Communications: via email or phone regarding interior/exterior painting, wallpapering, coving, UPVC spraying, design advice

  • Website analytics: IP address, device/browser type, pages viewed, session duration via cookies

  • Cookies: essential for site functionality (forms, navigation) and anonymised performance tracking (e.g., Google Analytics); no advertising or profiling cookies are used
     

4. How We Use Your Data

We process your data to:

  • Respond to enquiries and provide quotes for interior and exterior decorating, wallpaper installation, coving, spraying, artex removal, design guidance, commercial projects

  • Arrange appointments, communicate updates, and send follow-up advice

  • Improve our website and services using anonymised analytics

  • Fulfil legal obligations, including financial record-keeping and audits

5. Legal Basis for Processing

  • Contractual necessity: to administer your decorating project from enquiry through completion

  • Legitimate interests: to operate, grow and enhance our business

  • Consent: if you opt-in for follow-up communications

  • Legal obligation: to maintain records for compliance (e.g., tax, financial)

6. Data Sharing

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g., website host, CRM, email platform) as data processors

  • Legal or regulatory authorities, if required by UK law

7. Cookies & Tracking

  • Essential cookies allow contact form use and site navigation

  • Performance cookies (e.g., Google Analytics) capture anonymised visitor statistics
    No third-party advertising or profiling cookies are in use

8. Data Retention

  • Enquiries and project records: retained for up to 7 years in line with business and legal standards

  • Usage data: session logs deleted after 24 months; aggregated analytics retained as needed

9. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or erase your personal data

  • Restrict or object to processing

  • Withdraw consent for further communications

  • Request the portability of your data
    Contact us via email, phone or website form to exercise your rights. You may also file a complaint with the ICO if necessary.

10. Security

We use SSL encryption, secure servers, and limited access to protect your data. While no system can guarantee total security, we maintain high protection standards.

11. International Transfers

All personal data is stored and processed within the UK—no international transfers occur

12. Policy Updates

We may update this policy periodically. The “Effective Date” will reflect the latest version. Continued use of the website signals acceptance.

bottom of page